Engage Essentials

Engage your global customers in real-time over live chat and online calls.  

Our free, web-based solution allows your customers to reach you instantly. Anytime, anywhere, and on any device.

 
 

Engage Essential Features 


Web Widget

 Call from Web Widget

 Chat from Web Widget

 Call Forward to Web Browser


Call

Browser-to-Browser Call

 Inbound & Outbound On-Net Calls*

Video Call**


Chat

Instant Messaging 

 Customer Chat Widget

 

Chat History

Group Chat** 



Omnichannel Capabilities


Call Management   

 Call Queue


Insights   

Visitor Profile

Real-time Reporting and Analytics


Productivity Management   

 Contact Management

 

 Staff Management

 OneDashboard Management


Branding and Personalisation   

 Sponsored Video Ads***

 

 Widget Icons

 
Mobile App Compatibility  

 iOS 

 Android


maaiiConnect Guarantee 

 M800's proprietary globally distributed infrastructure

 Carrier-grade 99.95% SLA

 Data protection and encryption compliance

 24/7 email and chat support (English and Chinese)

* Up to 2,500 VoIP minutes 
** Coming soon
*** maaiiConnect video ad may be displayed from time to time

Engage Essentials Ecosystem

Join Engage Essentials

Our free, web-based solution allows your customers to reach you instantly. Anytime, anywhere, and on any device.